Seen with the eyes of a mere male, the hairdressing trade seems to be heading for a hiccup by ignoring the customer, right when s/he is balancing amid intensely personal issues of vanity and self-confidence Haircut hell A certain level of grooming is necessary in the business world, so yesterday morning I went to the “hairdresser” (weird name, really …). Getting my hair cut...

“Pay-how-you-drive” – one small step towards rethinking insurance structures from a customer-centric perspective ”Pay-how-you-drive” as point of entry I recently (1Q 20016) noticed that Qatar Insurance Company is piloting “pay-how-you-drive” car insurance in Qatar, highlighted as part of a push towards greater safety/fewer accidents. “Pay-how-you-drive” car insurance is pretty much the pinnacle of a range of car insurance payment models, ranging from odometer-based payments based on distance...