Removing web surfing? Sometimes it can upend perceptions of pretty fundamental things – as here in the world of fish. Sucker for BBC nature programmes I have to admit I’m a fan of/sucker for BBC nature programmes. Even David Attenborough’s crustily pedantic pedagogy (Whatever will the BBC Natural History Unit do without him?) can’t keep me away from these dabblings into worlds I will never...

The ie-glasses rethink of the optician’s shop as design emporium – some thoughts about customer-centricity (or lack thereof) in the optician’s trade From optician to design outlet On a recent visit to Copenhagen, I chanced upon what seemed like a refreshing (partial) rethink of the business model for the optician’s shop. The shop is ie-glasses. The company’s brochure starts by declaring that this optician’s shop isn’t an optician’s...