The world’s going digital – easy headline, but someone has to make it actually happen A lot of the innovation development and thought leadership work I’ve been doing with clients in recent years has been built around the basic premise (assumption?) of digital interconnectivity and the easy, low-cost scalability and exponential growth this supposedly makes possible. It’s a great/inspirational story, and many a bestselling...

From bricks and mortar to van company to tech powerhouse – the logistics of retailing morph fast Ocado in the UK is one of the pioneers in online supermarkets. More importantly, it’s a successful one. The company’s 2016 turnover amounted to €1.5 billion, a 14.8 % increase compared to 2015. EBITDA grew 21.8 % to €17 million and its customer base also grew...